How to make a feedback QR code
- Create a short formIn Google Forms, add one rating question and one open question. Add others only if you will act on the answers.
- Copy the linkClick Send, choose the link icon, tick "Shorten URL" and copy it.
- Paste it abovePick a frame that says what you want: "HOW DID WE DO?" works well.
- Test as a customerSubmit an answer from a phone that isn't signed in, then check that it reached your sheet.
Feedback form or Google review?
They do different jobs, and many businesses need both.
| Private feedback form | Google review | |
|---|---|---|
| Who sees it | Only you | Everyone searching for you |
| Good for | Fixing problems, staff coaching | New customers, local search |
| Needs a Google account | Not if your form allows it | Yes |
| Works for | Any business, school or event | Businesses with a Google profile |
Be even-handed with reviews. Google's rules prohibit selectively asking only happy customers to post. Offer the review link to everyone rather than filtering people through a form first.
Questions that get useful answers
Short forms get finished. Start from one of these:
| Setting | Rating question | Open question |
|---|---|---|
| Restaurant or cafe | How was your meal today? (1 to 5) | What should we do better? |
| Shop or salon | How likely are you to recommend us? | What nearly stopped you buying? |
| Clinic | How was your visit today? | Was anything unclear? |
| Training or workshop | How useful was this session? | What would you change? |
| School or coaching class | How clear was this topic? | Which part needs another class? |
| Event | Would you come again? | What was the best part? |
Make the rating required and the open question optional. Use multiple-choice wherever you can, because typing on a phone is slow.
Where to place the code
People respond while they wait, so put the code where they have a free moment:
- Restaurants: on the bill folder or table, not the menu.
- Clinics and salons: at the waiting area or payment desk.
- Shops: on the receipt, carry bag or packaging.
- Training and classes: on the last slide, and leave it up during questions.
- Events: at the exit, plus an email afterwards.
The printable templates make table tents and stickers, and the bulk QR code generator can make one code per branch or table.
Compare branches, tables or classes
To see which location each reply came from, add a question such as "Which branch?". Better still, use a pre-filled link so people don't have to answer it. In Google Forms, choose ⋮ → Get pre-filled link, select the branch and copy the link. Make one code per branch from those links.
Keep it anonymous if you can
People are more honest when they aren't identified. In Settings → Responses, set email collection to off. Don't turn on "Limit to 1 response" unless you must, since it forces people to sign in. If you do ask for a phone number to follow up, make it optional and say why.
Act on it
Read replies weekly and fix one thing. If you change something, say so near the code: "You asked for faster billing, so we added a second counter." It shows that answering is worth it, and more people will.
Frequently asked questions
How do I make a QR code for a feedback form?
Create a form in Google Forms, copy its link from the Send window, paste it on this page and download the code.
Is a feedback QR code free?
Yes. The code is free with no scan limit, and Google Forms is free with a Google account.
Can feedback be anonymous?
Yes. In the form settings, turn off email collection and don't ask for names. Avoid "Limit to 1 response", because it makes people sign in.
Where do the responses go?
To the Responses tab in your form, and to a Google Sheet if you link one. PloraKit never sees them.
Can I use one QR code for many branches?
Yes, with a "Which branch?" question. For more accurate data, make one code per branch using pre-filled form links.
Can I change the questions after printing?
Yes. Editing the form keeps the same link, so the printed code keeps working.
Related free tools
Was this page helpful?
Last updated by the PloraKit team. Found a problem? Tell us.
Coming soon: Pro — dynamic QR codes Waitlist
Edit where a code points after you print it, and see scan analytics (time, city, device). Your free static codes here stay free and keep working forever — Pro is an optional extra.
Joining opens your email app, because this site has no server. We will send one email when Pro launches and nothing else. Contact: plorakit@gmail.com